*Driver John was notified about the wrong order!
If I could rate negative I would.. Mr. Jims was great when we first moved here in 2010. It seems with competition the quality would be better. Not with Mr. Jims in Haslet... the last two times I've ordered from Mr. jims Haslet, the pizza is wrong. I order thin crust and get thick. I called to let them know and get resistance as if I ordered it wrong. I ask to speak to a manager I get a kid that doesn't even listen to what I have to say. I'm pretty sure I was putting him out by letting him know the order was wrong. Terrible experience and terrible customer service. You might as well settle for the two closest since Mr. Jims is not concerned with getting it right or customer service when they get it wrong!
I kept calling stayed on the phone for 10 min no answer at all!
Received the wrong order twice, two different occasions.
Great tasting pizza!!!
Their pizza is ALWAYS good. But yesterday we ordered a pizza that the manager claimed "just wasn't made good enough." She insisted on making us another while giving us the other pie for FREE. We love this place.
Bad Customer Service!
Mrjims Pizza Haslet is a US Meal Delivery based in Haslet, Texas. Mrjims Pizza Haslet is located at 101 FM156, Haslet, TX 76052, USA.
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