Long lines, rude service from supposed employees and shipping rules made up on the fly. As everyone else has stated before - either use UPS/FedEx or find another post office. Exactly what you would expect from an organization where there are no consequences for poor performance.
How is this even acceptable?!? Tampering with someone's mail is a federal offense!
This post office picked up a package they delivered to my customer before the customer was able to pick up the package from their mailbox. Without the red flag up, without proper labeling. The package is now lost. As a small business owner, I cannot believe how unprofessional this post office handled this situation. The man I spoke to on the phone was polite, but clearly in no rush to find out what to do to track my product, they lost.
Horrible! One person at front desk while line was out of control, he wasn't trying to hurry and spent about 20 min on one woman. Typed in information after she got the info from someone on her phone and then after she hung up, asked her for the information again causing her to have to call again, wasn't her fault at all. Kept working slow as you could tell he didn't have a care in the world that the line was getting ridiculous. Then totally tried to scam, and ask for SIX stamps for ONE regular size birthday that had a little singing box. Totally ridiculous and awful service.
Carrier left notice in mailbox for 1 package but did not try to deliver to my door. Have tried to call for redelivery 3 days in a row. I cannot get anything but voicemail. Wait time over 1 hour on the phone VM!!! Service sucks!!
UPDATE: Finally got to talk to Sue a week later (instead of the postmaster) who is our mail delivery person that returned all 3 of my packages as un-deliverable. According to her, the addresses were legible. But there was another Clark down the street who moved. She got them mixed up and just assumed my packages needed to be returned. Thanks for that. I'm out the cost I paid for the goods in 3 packages, plus shipping, and they won't reimburse any of it. This is all because Sue was in a hurry after being closed for Columbus Day and tried to cut corners instead of delivering my mail. Sue's apology really just doesn't cut it.
Even though I have the tracking information, the post office claims they can't get my packages back after forwarding elsewhere.
Sue needs to get off her ass and start delivering my mail. Oh and the post office claims they can't refund shipping. So I get to pay out of my pocket to see if Sue will do her job on the 2nd try. Haslet post office blows.
This place sucks. My postal delivery woman, Sue, returned 3 packages in 1 week to sender claiming she couldn't read the delivery address. All 3 packages were online orders with printed shipping labels (not hand written chicken scratch). They were from 3 different online retailers. What are the chances all 3 sellers can't print a shipping label? Yea right.
United States Postal Service is a US Post Office based in Haslet, Texas. United States Postal Service is located at 1097 School House Rd, Haslet, TX 76052, USA.
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